Privacy Policy

Your right to privacy is very important. The Crown Inn, operated by MY LITTLE MOO LTD, (referred to below as “we” or “us”) recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with a better service. That’s why we have put a policy in place to protect your personal information.

By using this website, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

For the purposes of the General Data Protection Regulations (“the Regulations”), the data controller is MY LITTLE MOO LTD with offices at 6 Cherston Rd, Loughton, Essex, IG10 3PJ.

1) What personal information do we collect?

We may collect and process the following data about You:

When you contact us through the web site you must agree to us storing your details (Name, telephone nrs, address and email).
If you contact us, we may keep a record of that correspondence.
If you sign up to our newsletter we collect your first and surname as well as your email address. This will be stored permanently after you have confirmed your email address following a so called ‘double opt-in’.

2) How we may use your information

We use information about you in the following ways:

  • To help us identify you and any accounts you may hold with us
  • To enable us to review, develop and improve the website and our services
  • To carry out marketing and statistical analysis
  • To notify you about changes to our website and services
  • To provide you with news and information about the Crown or future events which we feel may interest you where you have consented to be contact for such purposes.

3) With whom is the information shared?

Information about your website visit is, if you consent, shared with Google’s Analytics service for the purpose of tracking the use of our website to enable us to improve it.

We may disclose your personal information to third parties:

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of The Crown Inn, our participants, customers or others. This includes but is not limited to exchanging information with other companies and organisations for the purposes of fraud protection, credit risk reduction and dispute policies.

4) Use of cookies

The Crown Inn’s web site uses cookies for various reasons.

We have a separate cookie policy/cookie declaration where you can also manage your cookie settings for our site.

For further information about cookies, you may like to visit

5) Where we store your Personal Data

All information you provide to us is stored on our secured servers located in London, as well as secured computers at our office location.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

6) Links

The Crown Inn’s web site may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information You supply on such sites will not be within our control.

7) Your rights

You have the right to be informed about us processing your data. We inform you through this Privacy Page.

You have the right to access information held about you. You can send us a request and we will inform you about the data we hold about you.

You have the right to rectification. You can help us maintain the accuracy of your information by notifying us of any changes to your address, title, phone number or e-mail address.

You have the right to erasure (right to be forgotten). You can ask us to erase/delete/anonymise data we hold about you. We will comply with your request within the boundaries that the Regulations set.

You have the right to restrict processing of your personal data which means we may store but not use it or only use it for the purposes you permit.

You have the right to portability of your data if data is processed automatically. We confirm that we have no automatic processing in place. This right can therefore not be exercised.

You have the right to object to processing your personal data for marketing purposes.

You have rights related to automated decision making based on your personal data. We confirm that no automated decision making takes place. This right can therefore not be exercised.

Your rights can be exercised in accordance with the Regulations by sending us an email, using our contact form or phoning us. We will respond within a month.

e-mail us at

The personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of collection. We reserve the right to change this Privacy Policy from time to time and will provide notice of these changes on the Privacy Policy on this page. You should make sure you periodically review the Privacy Policy to make sure it meets your needs.

9) Contact Us

Please e-mail any questions or comments you have about privacy to us at

Policy Dated: December 2020